We ask that you read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.
Shavekit Ltd (company number 08720732), trading as Shavekit, collects, uses and is responsible for certain personal information about you. When we do so we are regulated under the UK General Data Protection Regulation and the Data Protection Act 2018 and we are responsible as ‘controller’ of that personal information for the purposes of those laws.
In the course of providing our services we collect the following personal information when you provide it to us:
When you use our website we collect your IP address, device and browser type and how you use the site (see ‘Cookies’). When we email you, we record whether the email was opened and which links were clicked.
We receive names and email addresses from marketing partners where you have told them you would like to hear from Shavekit. Our payment processor sends us fraud-risk information about payments.
We use your data to:
We share your name and delivery address with our delivery company, and your payment details with our payment processor, which also screens payments for fraud. Some of those third party recipients may be based outside the United Kingdom. For further information including on how we safeguard your personal data when this occurs, see ‘Transfer of your information outside the UK’.
We also use third-party software providers to run our business, for example to host our website and systems, manage customer service enquiries, send our emails and help us analyse and respond to messages, including tools that use artificial intelligence. These providers process your information on our instructions under written contracts.
We share information with our accountants and professional advisers where needed.
We will share personal information with law enforcement or other authorities if required by applicable law.
If you accept analytics and advertising cookies, Meta (Facebook) receives information about your visit through the Meta pixel (see ‘Cookies’).
We also share a small amount of information with Sovendus, which provides the partner offers shown in your members area after an order. See ‘Partner offers in your members area’ below.
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
After you place an order, we may show you a selection of offers from other brands in your members area. This service is provided by Sovendus UK Limited (Seebeck House, 1 Seebeck Place, Knowlhill, Milton Keynes MK5 8FR) and operated by its parent company, Sovendus GmbH, in Germany.
To display the offers and track whether they are used, we pass Sovendus your order number, the value of your order, any voucher code used and a hashed (scrambled) version of your email address, which Sovendus can match against its records but cannot read. Sovendus uses the hashed email to check whether you have objected to receiving its offers, and to avoid showing you Shavekit’s own new-customer offers elsewhere in its network. It uses the order number and voucher code to count redemptions. Because the offers are loaded from Sovendus’s servers, Sovendus also receives your IP address, which it uses for security and normally anonymises after seven days. The service does not use cookies. We do not pass your name, postal address, unhashed email address or payment details to Sovendus.
If you take up an offer, you will be taken to the partner’s own website, where their privacy policy applies.
For some of this processing Sovendus acts on our behalf under a data processing agreement. For the rest it acts as a data controller in its own right, and its privacy policy applies: https://www.sovendus.co.uk/privacy_policy. We rely on our legitimate interests for this processing. You can object at any time by contacting us or Sovendus.
Sovendus processes this information in Germany, which the UK recognises as providing an adequate level of data protection. Data processed on our behalf is kept for the duration of our agreement with Sovendus plus two weeks.
We use cookies that are needed for the website to work. With your consent, we also use Google Analytics to understand how visitors use the site, Hotjar on a small sample of visits to see how pages are used, including how you move around a page, and the Facebook (Meta) pixel to measure and improve our advertising on Facebook and Instagram. The Meta pixel tells Meta which pages you visit and whether you join, and Meta may link this to your Facebook or Instagram account.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
You can change your choice at any time using the ‘Cookie settings’ link at the bottom of every page.
The provision of your name, address, email address and payment information is required from you to enable us to conclude our contract with you and deliver the goods you have ordered.
We rely on the following lawful bases:
Where we receive your details from a partner, it is because you told that partner you would like to hear from Shavekit. To unsubscribe, click the link at the bottom of any email or email [email protected].
We may transfer your personal information to the following, which are located outside the United Kingdom as follows:
Where we transfer information to the United States, we rely on the UK Extension to the EU-US Data Privacy Framework for providers certified under it, or on the UK International Data Transfer Agreement or Addendum where they are not. You can ask us for a copy of the relevant safeguard using the contact details below.
Under the UK General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
If you would like to exercise any of those rights, please:
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
If you ask us to delete your data, we will keep any records we must hold by law or need to complete an open order.
If you would like to unsubscribe from any email newsletter you can also click on the ‘unsubscribe’ button at the bottom of the email newsletter.
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
We hope that we can resolve any query or concern you raise about our use of your information.
The UK General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
This privacy notice was published on 01/01/2014 and last updated on 12/11/2026.
We may change this privacy notice from time to time. We will post the updated version on this page.
Please contact us if you have any questions about this privacy notice or the information we hold about you.
Email [email protected] or write to Shavekit Ltd, PO Box 375, Wallington, SM6 6DN.