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Get in touch. We'll get back to you as soon as we can.

To manage your account, the fastest way is to login.

To change your delivery address, login to your account and follow the instructions below:

Once logged in, click "My Account", on the left side of the screen if using a desktop/laptop, or if using a mobile device, click the hamburger button (three horizontal lines) on the top right of the screen and then select "My Account" from the drop-down menu.

On the lower half of the screen, below "Update your delivery address", enter your new delivery details.

Click the "Save Changes" button to confirm.

Delivery should normally take 2-5 working days after your payment, but deliveries can get delayed on the way. If yours hasn't arrived after 7 working days, please get in touch.

Please confirm your delivery address when reporting a missing delivery.

Please let us know why you need to stop your next delivery:

Pause my delivery for:

To change your delivery address, login to your account and follow the instructions below:

Once logged in, click "My Account", on the left side of the screen (if using a desktop/laptop).

On the lower half of the screen, below "Update your delivery address", enter your new delivery details.

Click the "Save Changes" button to confirm.

If you need to stop your account altogether, follow the following instructions:

Once logged in, scroll to down and click the red 'Stop my Regulars Box" then just let us know the reason why and submit your request.

Note: If your payment has failed you'll need to complete the reactivation process to access your online account, but select to delay your next kit rather than have it sent straight away.

To change your delivery frequency, login to your Shavekit account by following the instructions below.

Once logged in, select your delivery frequency from the "manage my box" section of the account area.

Click the "Save Changes" button to confirm.

Choose a less frequent plan and don't get overstocked again:

Pause my delivery for:

If you need to pause your account for longer than six months, or stop altogether, please login to your account. Here's how:

Once logged in, click "My Account", on the left side of the screen (if using a desktop/laptop).
Click "Cancel Options" and follow the onscreen instructions.

Still need help?
Contact us at [email protected], we try to reply within 24 hours.

Message

With Shavekit, there's no set delivery frequency. You decide when and how often you need refills.

Choose monthly, bi-monthly, tri-monthly, or whatever suits you. Easily change your dates online in the account area.

- Postage is always free -

Each pack of SK5 8 x refill blade cartridges is: £20.00

Each pack of SK3 8 x refill blade cartridges is: £19.00

The Deep Clean Kit is: £7.00

The Smooth Glide Kit is: £8.00

The Skin Soothe Kit is: £6.00

The Scrub Up Kit is: £6.00

Your first Shavekit handle is free.